Aubrey Ball joined the WTCA as part of the Member Services team to provide guidance and support to World Trade Center businesses globally as Membership Programs Coordinator, with a specific focus on the WTCA Accreditation and New Member On-boarding programs.

Prior to joining the WTCA, Aubrey managed a client success team for a growing e-commerce company, building and fostering relationships with clients, as well as established a training platform to support team members’ continued product education. With a focus on client relations, she worked as the main point of contact for brands and creators, establishing rapport and communications across the team.